{"id":3453,"date":"2018-04-25T17:30:07","date_gmt":"2018-04-25T15:30:07","guid":{"rendered":"https:\/\/www.offresasaisir.fr\/mag\/?p=3453"},"modified":"2026-06-21T10:30:16","modified_gmt":"2026-06-21T08:30:16","slug":"resilier-forfait-mobile-bouygues","status":"publish","type":"post","link":"https:\/\/www.offresasaisir.fr\/mag\/astuce-conso\/resilier-forfait-mobile-bouygues\/","title":{"rendered":"Comment r\u00e9silier son forfait mobile Bouygues ?"},"content":{"rendered":"<p>Facture trop sal\u00e9e, offre plus avantageuse ailleurs, ou simple envie de changer d&rsquo;op\u00e9rateur : r\u00e9silier son forfait mobile Bouygues peut sembler simple, mais les pi\u00e8ges sont nombreux. J&rsquo;ai refondu ce guide pour coller aux r\u00e8gles en vigueur en mai 2026, avec les bons num\u00e9ros, les bons montants et les exceptions qui peuvent tout changer. Suivez le plan.<\/p>\n<!-- mag:tldr -->\n<p><strong>L&rsquo;essentiel<\/strong><\/p>\n<ul>\n<li>Obtenez votre code RIO en composant le 3179 pour conserver votre num\u00e9ro.<\/li>\n<li>Envoyez une lettre recommand\u00e9e \u00e0 Bouygues Telecom avec RIO et justificatifs si n\u00e9cessaire.<\/li>\n<li>Les frais de r\u00e9siliation sont nuls apr\u00e8s engagement ou en cas d&rsquo;exception l\u00e9gale.<\/li>\n<li>La r\u00e9siliation en ligne est possible mais le recommand\u00e9 reste conseill\u00e9 pour les contrats engag\u00e9s.<\/li>\n<li>En cas de litige, contactez le service client au 3179 puis le m\u00e9diateur des t\u00e9l\u00e9coms.<\/li>\n<\/ul>\n<!-- \/mag:tldr -->\n<h2>Les deux cas de figure : engagement ou pas<\/h2>\n<p>Avant toute chose, regardez votre contrat. Bouygues propose des forfaits sans engagement (r\u00e9siliables \u00e0 tout moment, sans frais) et des forfaits avec engagement (12 ou 24 mois). Si vous \u00eates en p\u00e9riode d&rsquo;engagement, vous devrez payer des frais de r\u00e9siliation, sauf cas particuliers (voir plus bas).<\/p>\n\n<div class=\"oas-calc\" data-formula=\"(a-b)*12\" style=\"margin:20px 0;padding:18px;border:2px solid #FF6A00;border-radius:10px;background:#fff;font-family:inherit;\"><div class=\"oas-calc__title\" style=\"margin:0 0 12px 0;font-size:17px;font-weight:800;color:#1E3A5F;line-height:1.3;\">Combien tu peux \u00e9conomiser en quittant Bouygues Telecom ?<\/div><div class=\"oas-calc__inputs\" style=\"display:flex;flex-wrap:wrap;gap:10px;\"><label style=\"flex:1 1 200px;display:flex;flex-direction:column;gap:3px;font-size:13px;color:#333;\"><span>Co\u00fbt mensuel actuel de ton forfait Bouygues<\/span><input class=\"oas-calc__a\" max=\"100\" min=\"0\" step=\"0.01\" style=\"padding:8px 10px;border:1px solid #ddd;border-radius:5px;font-size:15px;width:100%;box-sizing:border-box;\" type=\"number\" value=\"21.99\"\/><span style=\"font-size:11px;color:#888;\">\u20ac\/mois (ex : B&amp;You 130Go 14,99 \u20ac \/ Sensation 21,99 \u20ac)<\/span><\/label><label style=\"flex:1 1 200px;display:flex;flex-direction:column;gap:3px;font-size:13px;color:#333;\"><span>Co\u00fbt mensuel du nouveau forfait vis\u00e9<\/span><input class=\"oas-calc__b\" max=\"100\" min=\"0\" step=\"0.01\" style=\"padding:8px 10px;border:1px solid #ddd;border-radius:5px;font-size:15px;width:100%;box-sizing:border-box;\" type=\"number\" value=\"9.99\"\/><span style=\"font-size:11px;color:#888;\">\u20ac\/mois (ex : Sosh 9,99 \u20ac \/ RED 8,99 \u20ac \/ Free 9,99 \u20ac)<\/span><\/label><\/div><div class=\"oas-calc__output\" style=\"margin-top:12px;padding:10px 14px;background:linear-gradient(135deg,#FF6A00,#FF8E33);color:#fff;border-radius:6px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px;\"><span style=\"font-size:12px;opacity:.95;text-transform:uppercase;letter-spacing:.5px;font-weight:600;\">\u00c9conomie sur 12 mois<\/span><span class=\"oas-calc__result\" style=\"font-size:22px;font-weight:800;\">0 \u20ac\/an<\/span><\/div><a class=\"oas-calc__cta\" href=\"https:\/\/www.offresasaisir.fr\/s-forfait-mobile\" style=\"display:block;margin-top:10px;text-align:center;background:#1E3A5F;color:#fff;padding:10px;border-radius:5px;text-decoration:none;font-weight:700;font-size:13px;letter-spacing:.3px;\">Voir les codes promo forfaits mobile actifs \u2192<\/a><\/div><script>(function(){document.querySelectorAll('.oas-calc').forEach(function(c){var f=c.getAttribute('data-formula')||'a*12-b*12';var u=c.querySelector('.oas-calc__result').textContent.replace(\/^[\\d\\s.,-]+\/,'').trim();function k(){var a=parseFloat(c.querySelector('.oas-calc__a').value)||0;var b=parseFloat(c.querySelector('.oas-calc__b').value)||0;var fn;try{fn=new Function('a','b','return '+f);}catch(e){return;}var r;try{r=fn(a,b);}catch(e){return;}if(typeof r!=='number'||!isFinite(r))r=0;c.querySelector('.oas-calc__result').textContent=(Math.round(r*100)\/100).toLocaleString('fr-FR')+' '+u;}c.querySelector('.oas-calc__a').addEventListener('input',k);c.querySelector('.oas-calc__b').addEventListener('input',k);k();});})();<\/script>\n\n\n<div class=\"oas-comparator\" data-vertical=\"forfaits_mobile\" style=\"margin:24px 0;border:1px solid #e5e7eb;border-radius:10px;overflow:hidden;background:#fff;font-family:inherit;\"><div style=\"background:#1E3A5F;color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px;\"><div style=\"font-size:16px;font-weight:800;\">\ud83d\udcca Forfaits mobile<\/div><div style=\"font-size:11px;opacity:.85;\">Mis \u00e0 jour le 07\/05\/2026<\/div><\/div><div class=\"oas-comparator__section\" style=\"border-top:1px solid #e5e7eb;\"><div style=\"padding:12px 16px;background:#f9fafb;display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:8px;\"><div style=\"font-size:14px;font-weight:800;color:#1E3A5F;\">\ud83e\ude99 Low-cost<\/div><div style=\"font-size:12px;color:#666;font-style:italic;\">Forfait pas cher pour usage mod\u00e9r\u00e9<\/div><\/div><div style=\"overflow-x:auto;\"><table style=\"width:100%;border-collapse:collapse;font-size:14px;\"><tbody><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">RED by SFR<\/td><td style=\"padding:10px 12px;color:#333;\">50 Go<\/td><td style=\"padding:10px 12px;color:#666;\">4G<\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">5.00 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.red-by-sfr.fr\/forfaits-mobiles\/\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">Cdiscount Mobile<span style=\"background:#dc2626;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">\ud83d\udd25 Promo flash<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">120 Go<\/td><td style=\"padding:10px 12px;color:#666;\">4G <span style=\"font-size:11px;color:#888;\">(Bouygues)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">6.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.cdiscount.com\/cdiscount-mobile\/forfaits-mobile-sans-engagement\/forfait-120-go\/v-1640104-1640104.html\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">YouPrice<span style=\"background:#FF6A00;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">Meilleur prix<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">50 Go<\/td><td style=\"padding:10px 12px;color:#666;\">4G <span style=\"font-size:11px;color:#888;\">(Sfr)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">4.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.youprice.fr\/\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">Prixtel<span style=\"background:#FF6A00;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">Meilleur prix<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">70 Go<\/td><td style=\"padding:10px 12px;color:#666;\">4G <span style=\"font-size:11px;color:#888;\">(Sfr)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">4.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.prixtel.com\/forfait-mobile\/forfait-lepetit\/\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"oas-comparator__section\" style=\"border-top:1px solid #e5e7eb;\"><div style=\"padding:12px 16px;background:#f9fafb;display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:8px;\"><div style=\"font-size:14px;font-weight:800;color:#1E3A5F;\">\u2696\ufe0f Standard<\/div><div style=\"font-size:12px;color:#666;font-style:italic;\">Bon rapport qualit\u00e9-prix, 5G ou data large<\/div><\/div><div style=\"overflow-x:auto;\"><table style=\"width:100%;border-collapse:collapse;font-size:14px;\"><tbody><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">RED by SFR<span style=\"background:#dc2626;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">\ud83d\udd25 Promo flash<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">250 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G<\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">9.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.red-by-sfr.fr\/forfaits-mobiles\/\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">Free<\/td><td style=\"padding:10px 12px;color:#333;\">130 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G<\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">9.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/mobile.free.fr\/\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">La Poste Mobile<span style=\"background:#dc2626;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">\ud83d\udd25 Promo flash<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">215 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G <span style=\"font-size:11px;color:#888;\">(Bouygues)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">10.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.lapostemobile.fr\/offres-mobiles\/forfaits-sans-engagement\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">NRJ Mobile<span style=\"background:#FF6A00;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">Meilleur prix<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">120 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G <span style=\"font-size:11px;color:#888;\">(Bouygues)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">7.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.nrjmobile.fr\/forfait-se\/forfait-woot-120-go-5g-sans-engagement\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"oas-comparator__section\" style=\"border-top:1px solid #e5e7eb;\"><div style=\"padding:12px 16px;background:#f9fafb;display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:8px;\"><div style=\"font-size:14px;font-weight:800;color:#1E3A5F;\">\ud83d\udc8e Premium \/ illimit\u00e9<\/div><div style=\"font-size:12px;color:#666;font-style:italic;\">Data tr\u00e8s \u00e9lev\u00e9e, 5G, services inclus<\/div><\/div><div style=\"overflow-x:auto;\"><table style=\"width:100%;border-collapse:collapse;font-size:14px;\"><tbody><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">Sosh<\/td><td style=\"padding:10px 12px;color:#333;\">200 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G<\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">15.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/shop.sosh.fr\/mobile\/forfait-voyage-200go-5g\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">NRJ Mobile<\/td><td style=\"padding:10px 12px;color:#333;\">500 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G <span style=\"font-size:11px;color:#888;\">(Bouygues)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">17.49 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.nrjmobile.fr\/forfait-se\/serie-speciale-nrj-mobile-illimitee-0\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">Auchan Telecom<span style=\"background:#FF6A00;color:#fff;font-size:10px;padding:2px 6px;border-radius:4px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-left:6px;\">Meilleur prix<\/span><\/td><td style=\"padding:10px 12px;color:#333;\">300 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G <span style=\"font-size:11px;color:#888;\">(Bouygues)<\/span><\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">12.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/www.auchantelecom.fr\/forfait-se\/auchan-telecom-300-go-5g-sans-engagement\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><tr><td style=\"padding:10px 12px;font-weight:700;color:#1E3A5F;\">Orange<\/td><td style=\"padding:10px 12px;color:#333;\">120 Go<\/td><td style=\"padding:10px 12px;color:#666;\">5G<\/td><td style=\"padding:10px 12px;font-weight:800;color:#FF6A00;text-align:right;\">16.99 \u20ac\/mois<\/td><td style=\"padding:10px 12px;text-align:right;\"><a href=\"https:\/\/boutique.orange.fr\/mobile\/offres?internet=false\" rel=\"nofollow noopener\" style=\"background:#1E3A5F;color:#fff;padding:6px 12px;border-radius:4px;text-decoration:none;font-size:12px;font-weight:700;\" target=\"_blank\">Voir l&rsquo;offre<\/a><\/td><\/tr><\/tbody><\/table><\/div><\/div><div style=\"padding:10px 14px;background:#fef3e2;font-size:12px;color:#666;border-top:1px solid #f0e6d2;\">\u26a0\ufe0f Prix observ\u00e9s au 07\/05\/2026 via les flux marchands. Les conditions exactes (engagement, options) doivent \u00eatre v\u00e9rifi\u00e9es sur les sites officiels avant souscription.<\/div><\/div>\n\n<h2>Comment r\u00e9silier : les \u00e9tapes concr\u00e8tes<\/h2>\n\n<div class=\"oas-ad oas-ad--inarticle\" style=\"margin:32px auto;text-align:center;max-width:100%;clear:both;\"><span style=\"display:block;font-size:11px;color:#999;text-transform:uppercase;letter-spacing:1.5px;margin-bottom:8px;font-weight:600;\">Publicit\u00e9<\/span><ins class=\"adsbygoogle\" data-ad-client=\"ca-pub-4561893376819741\" data-ad-format=\"fluid\" data-ad-layout=\"in-article\" data-ad-slot=\"3822816238\" style=\"display:block;text-align:center;min-height:280px;\"><\/ins><script async=\"\" crossorigin=\"anonymous\" src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4561893376819741\"><\/script><script>(adsbygoogle = window.adsbygoogle || []).push({});<\/script><\/div>\n\n<h3>1. Obtenez votre code RIO<\/h3>\n<p>Pour conserver votre num\u00e9ro, vous avez besoin du Relev\u00e9 d&rsquo;Identit\u00e9 Op\u00e9rateur (RIO). Composez le <strong>3179<\/strong> depuis votre mobile Bouygues. Vous recevrez par SMS un code de 12 caract\u00e8res. Gardez-le pr\u00e9cieusement. Si vous r\u00e9siliez sans portabilit\u00e9, le RIO n&rsquo;est pas n\u00e9cessaire.<\/p>\n<h3>2. Envoyez votre lettre de r\u00e9siliation<\/h3>\n<p>Pour un forfait avec engagement, une lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception est obligatoire. Adressez-la \u00e0 :\n<br\/>Bouygues Telecom &#8211; R\u00e9siliation &#8211; TSA 10000 &#8211; 92919 Paris La D\u00e9fense Cedex.\n<br\/>Indiquez vos nom, pr\u00e9nom, num\u00e9ro de t\u00e9l\u00e9phone, num\u00e9ro client, et la date souhait\u00e9e de r\u00e9siliation. Joignez une copie de votre RIO si vous voulez la portabilit\u00e9.<\/p>\n<h3>3. Alternative : r\u00e9siliation en ligne<\/h3>\n<p>Depuis votre espace client Bouygues, vous pouvez aussi r\u00e9silier en ligne. La proc\u00e9dure est plus rapide, mais v\u00e9rifiez bien que vous recevez un accus\u00e9 de r\u00e9ception. J&rsquo;ai test\u00e9 : \u00e7a marche, mais je recommande le recommand\u00e9 pour les contrats engag\u00e9s.<\/p>\n<h2>Les frais de r\u00e9siliation en 2026<\/h2>\n<p>Les frais sont calcul\u00e9s selon la loi Ch\u00e2tel. Voici le bar\u00e8me que j&rsquo;ai v\u00e9rifi\u00e9 :<\/p>\n<table class=\"oas-table-styled\" style=\"border-collapse:separate;border-spacing:0;width:100%;margin:24px 0;font-size:14px;border:1px solid #e5e7eb;border-radius:10px;overflow:hidden;box-shadow:0 2px 8px rgba(0,0,0,.05);\"><tr><th style=\"padding:14px 16px;background:#1E3A5F;color:#fff;font-weight:700;text-align:left;border:none;letter-spacing:.3px;\">P\u00e9riode de r\u00e9siliation<\/th><th style=\"padding:14px 16px;background:#1E3A5F;color:#fff;font-weight:700;text-align:left;border:none;letter-spacing:.3px;\">Frais<\/th><\/tr>\n<tr><td style=\"padding:12px 16px;background:#ffffff;border-bottom:1px solid #eef0f3;color:#333;vertical-align:middle;\">Dans les 12 premiers mois d&rsquo;engagement<\/td><td style=\"padding:12px 16px;background:#ffffff;border-bottom:1px solid #eef0f3;color:#333;vertical-align:middle;\">Totalit\u00e9 des mensualit\u00e9s restantes<\/td><\/tr>\n<tr><td style=\"padding:12px 16px;background:#fafafa;border-bottom:1px solid #eef0f3;color:#333;vertical-align:middle;\">Entre 12 et 24 mois<\/td><td style=\"padding:12px 16px;background:#fafafa;border-bottom:1px solid #eef0f3;color:#333;vertical-align:middle;\">25 % des mensualit\u00e9s restantes<\/td><\/tr>\n<tr><td style=\"padding:12px 16px;background:#ffffff;border-bottom:1px solid #eef0f3;color:#333;vertical-align:middle;\">Apr\u00e8s la fin de l&rsquo;engagement (ou sans engagement)<\/td><td style=\"padding:12px 16px;background:#ffffff;border-bottom:1px solid #eef0f3;color:#333;vertical-align:middle;\"><span style=\"color:#16a34a;font-weight:700;\">0 \u20ac<\/span><\/td><\/tr>\n<\/table>\n<p>Attention : les frais sont plafonn\u00e9s au montant que vous auriez pay\u00e9 si vous \u00e9tiez all\u00e9 au bout de l&rsquo;engagement. V\u00e9rifiez sur votre facture.<\/p>\n<h2>Les cas o\u00f9 vous ne payez rien<\/h2>\n<p>La loi pr\u00e9voit des exceptions qui vous exon\u00e8rent de frais :<\/p>\n<ul>\n<li>Manquement contractuel de Bouygues (ex : d\u00e9bit anormal, interruption de service)<\/li>\n<li>Handicap ou hospitalisation de plus de 3 mois<\/li>\n<li>Perte d&#8217;emploi (CDI rompu)<\/li>\n<li>Incarc\u00e9ration de plus de 3 mois<\/li>\n<li>Surendettement accept\u00e9 par la commission<\/li>\n<li>D\u00e9m\u00e9nagement dans une zone non couverte par Bouygues<\/li>\n<li>Absence de r\u00e9seau mobile pendant 2 semaines cons\u00e9cutives dans le premier mois<\/li>\n<li>D\u00e9c\u00e8s du titulaire<\/li>\n<\/ul>\n<p>Dans ces cas, joignez un justificatif \u00e0 votre lettre.<\/p>\n<h2>La portabilit\u00e9 : garder votre num\u00e9ro<\/h2>\n<p>Si vous changez d&rsquo;op\u00e9rateur, la portabilit\u00e9 est automatique si vous donnez votre RIO au nouvel op\u00e9rateur. Bouygues a l&rsquo;obligation de conserver votre num\u00e9ro pendant 90 jours apr\u00e8s r\u00e9siliation (quarantaine). Si vous avez oubli\u00e9 de demander le RIO avant, composez le <strong>0800 943 943<\/strong> (depuis n&rsquo;importe quelle ligne) pour le r\u00e9cup\u00e9rer.<\/p>\n<h2>Questions fr\u00e9quentes<\/h2>\n<p><strong>Puis-je r\u00e9silier par t\u00e9l\u00e9phone ?<\/strong> Non, Bouygues exige une demande \u00e9crite (courrier ou formulaire en ligne).<\/p>\n<p><strong>Combien de temps pour que la r\u00e9siliation soit effective ?<\/strong> En g\u00e9n\u00e9ral 10 jours apr\u00e8s r\u00e9ception de la lettre, sauf si vous demandez une date ult\u00e9rieure.<\/p>\n<p><strong>Que faire si Bouygues refuse ma r\u00e9siliation ?<\/strong> Contactez le service client (3179). Si rien n&rsquo;y fait, saisissez le m\u00e9diateur des t\u00e9l\u00e9coms.<\/p>\n<p><strong>Les frais de r\u00e9siliation sont-ils rembours\u00e9s si je change d&rsquo;avis ?<\/strong> Non, une fois la demande envoy\u00e9e, elle est irr\u00e9versible.<\/p>\n<p><strong>Puis-je r\u00e9silier un forfait bloqu\u00e9 ?<\/strong> Oui, m\u00eame proc\u00e9dure.<\/p>\n<p><strong>Comment r\u00e9silier pour un proche d\u00e9c\u00e9d\u00e9 ?<\/strong> Envoyez l&rsquo;acte de d\u00e9c\u00e8s et une copie de la facture en recommand\u00e9.<\/p>\n<p>Pour les meilleures offres du moment, jetez un \u0153il \u00e0 nos pages d\u00e9di\u00e9es : <a href=\"https:\/\/www.offresasaisir.fr\/reductions-orange\">Orange<\/a>, <a href=\"https:\/\/www.offresasaisir.fr\/reductions-sfr\">SFR<\/a>, <a href=\"https:\/\/www.offresasaisir.fr\/reductions-free\">Free<\/a> et <a href=\"https:\/\/www.offresasaisir.fr\/reductions-sosh\">Sosh<\/a>.<\/p>\n<section><h3>Puis-je r\u00e9silier par t\u00e9l\u00e9phone ?<\/h3><p>Non, Bouygues exige une demande \u00e9crite (courrier ou formulaire en ligne).<\/p><h3>Combien de temps pour que la r\u00e9siliation soit effective ?<\/h3><p>En g\u00e9n\u00e9ral 10 jours apr\u00e8s r\u00e9ception de la lettre, sauf si vous demandez une date ult\u00e9rieure.<\/p><h3>Que faire si Bouygues refuse ma r\u00e9siliation ?<\/h3><p>Contactez le service client (3179). Si rien n&rsquo;y fait, saisissez le m\u00e9diateur des t\u00e9l\u00e9coms.<\/p><h3>Les frais de r\u00e9siliation sont-ils rembours\u00e9s si je change d&rsquo;avis ?<\/h3><p>Non, une fois la demande envoy\u00e9e, elle est irr\u00e9versible.<\/p><h3>Puis-je r\u00e9silier un forfait bloqu\u00e9 ?<\/h3><p>Oui, m\u00eame proc\u00e9dure.<\/p><h3>Comment r\u00e9silier pour un proche d\u00e9c\u00e9d\u00e9 ?<\/h3><p>Envoyez l&rsquo;acte de d\u00e9c\u00e8s et une copie de la facture en recommand\u00e9.<\/p><\/section>\n<p>Voil\u00e0, vous avez toutes les cl\u00e9s pour r\u00e9silier votre forfait Bouygues sans mauvaise surprise. J&rsquo;ai v\u00e9rifi\u00e9 les tarifs et les d\u00e9marches en mai 2026, mais si un d\u00e9tail change, je mettrai l&rsquo;article \u00e0 jour. Bon courage, et n&rsquo;oubliez pas de comparer les offres avant de vous r\u00e9engager.<\/p>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Puis-je r\u00e9silier par t\u00e9l\u00e9phone ?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Non, Bouygues exige une demande \u00e9crite (courrier ou formulaire en ligne).\"}}, {\"@type\": \"Question\", \"name\": \"Combien de temps pour que la r\u00e9siliation soit effective ?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"En g\u00e9n\u00e9ral 10 jours apr\u00e8s r\u00e9ception de la lettre, sauf si vous demandez une date ult\u00e9rieure.\"}}, {\"@type\": \"Question\", \"name\": \"Que faire si Bouygues refuse ma r\u00e9siliation ?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Contactez le service client (3179). 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Guide pas \u00e0 pas.<\/p>\n","protected":false},"author":10,"featured_media":3462,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[84],"tags":[],"class_list":["post-3453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-astuce-conso"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment r\u00e9silier son forfait mobile Bouygues ? - Le Mag Conso<\/title>\n<meta name=\"description\" content=\"ll\u27a4 D\u00e9couvrez nos conseils pour r\u00e9silier son forfait mobile Bouygues ! 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